Effective Date: May 5, 2025
Last Updated: May 5, 2025
At Vacav, your privacy—and your child’s privacy—is critically important. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Vacav mobile application or website. Please review this policy to understand our practices regarding your personal and child-related data.
Vacav is a child transportation platform that allows parents and guardians to schedule safe, reliable rides for children to and from schools, extracurricular programs, and other destinations. Our services are intended for use by adults—specifically parents or legal guardians—on behalf of their children.
Parent/Guardian Information:
- Full name
- Email address
- Phone number
- Location data (for ride coordination)
Child Information:
- First and last name
- Grade level
- School or destination information
We also collect technical data such as IP addresses and browser/device details when you use our website or app.
We do not use children’s data for advertising, profiling, or behavioral analytics.
Vacav complies with the Children’s Online Privacy Protection Act (COPPA) and the Google Play Families Policy.
We use Stripe as our secure payment processor on the web. Payment data is encrypted and processed via PCI-DSS–compliant systems. Neither Vacav nor Stripe retains full card details beyond the transaction. Your data is used only to complete purchases and is not stored unnecessarily. See Stripe’s Privacy Policy.
We use trusted third-party services (e.g., cloud infrastructure, notifications, analytics, payments) to operate our platform. These providers have access only to the data required for their function and are contractually obligated to follow data protection laws.
We do not sell or rent user or child data. We may share limited information as necessary to:
While we work to ensure your information is protected, no system can guarantee absolute security. If a breach occurs, we will notify affected users promptly.
We use session-based cookies to enhance performance and maintain login states. These are not used for advertising or behavioral tracking.
With your consent, we may send occasional updates, service notices, and promotional content. You can opt out of marketing communications anytime by contacting admin@vacav.com.
By using Vacav, you consent to receive SMS messages for purposes such as:
Standard message and data rates may apply depending on your carrier. You may opt out of non-essential SMS communications at any time by replying “STOP” to any message or contacting admin@vacav.com. Some transactional messages may be required to use the app.
Contact us at admin@vacav.com for data-related requests.
By using the Vacav app or website, you affirm that you are at least the age of majority in your state or that you are a parent or legal guardian authorizing a minor’s use of the platform.
We may update this Privacy Policy as needed. Significant changes will be posted in-app or communicated via email. The latest version will always be available at https://www.vacav.com.
For any questions, concerns, or data requests, please contact:
Vacav, Inc.
📧 Email: admin@vacav.com
🌐 Website: https://www.vacav.com